Returns & Exchanges
At Naturecan, we want you to feel as good in our apparel as you do in your own skin, which is why we offer a 30-day window for returns and exchanges on all unworn items. We are committed to sustainability, ensuring that every return is handled with the utmost care for the environment.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original condition.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing