Frequently Asked Questions
Everything you need to know about Naturecan fashion and your orders.
What materials are used in Naturecan clothing?
We prioritize sustainability by using premium organic cotton, recycled polyester, and eco-friendly dyes to ensure our garments are as kind to the planet as they are to your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and ClearPay.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with factories that hold certifications for fair labor practices and safe working conditions, ensuring ethical treatment for every worker in our supply chain.